Role
Lead UX Designer/Project Management
Objective
Transform the traditional KYC process into a digital, streamlined solution that enhances efficiency and compliance.
Key Focus
User-centered design, seamless integration of complex data, and intuitive interface development.
The All-in-One KYC Platform is a digital solution designed to streamline the Know Your Customer (KYC) process, reducing time spent on client identification while improving data quality and ensuring compliance with regulatory requirements. As the Lead UX Designer, I developed user-centered designs that integrated complex data and advanced algorithms into an intuitive, accessible interface. The project involved extensive research, design, and rigorous testing phases to ensure the platform was both functional and user-friendly. This solution enables quick, reliable client assessments and delivers high-quality, consistent reports, enhancing both efficiency and user satisfaction.
All-in-One KYC Platform
The KYC Platform has been years long project, reducing the time spent on client identification (KYC) while improving data quality and adhering to all regulatory requirements.
Due Diligence Solution
Mapping & Search Algorithms
Implemented advanced algorithms to provide a reliable overview of client relationships, including risk assessments and network analysis.
Continual Monitoring
Developed features to keep KYC dossiers up to date, automatically raising potential risks when new information arises.
Algorithms & Delta Analysis
Contextualised Information
Information is automatically organised and presented in an easy-to-understand format, with clear indications of relevance.
Risk Rating & Reports
Integrated automated risk ratings and high-quality KYC reports, complete with a management summary and detailed analysis for compliance teams.
Smart Identification
Automated Name Variations
Created a system that uses multiple names and language variations to deliver consolidated, accurate results.
Learning System
Incorporated a learning algorithm that improves with each interaction, refining search parameters and results.
The Design Approach
Conducted in-depth research to understand the needs of stakeholders, regulatory requirements, and the challenges in traditional KYC processes. Utilised both quantitative and qualitative methods to gather insights.
UX Research
1
Ensured the design aligned with the project's brand identity while maintaining consistency across various modules.
Branding & Consistency
3
Developed workflows, wireframes, and prototypes that translate complex KYC requirements into intuitive and accessible interfaces. Focused on creating a seamless user experience across all modules.
User-Centred Design
2
Led extensive testing phases, including unit, functionality, system, and usability testing, to ensure the product met all requirements and delivered a seamless, user-friendly experience.
Comprehensive Product Testing
4
The Result
The All-in-One KYC Platform project significantly enhanced both client and end-user experiences by streamlining the KYC process. My user-centered design approach not only improved efficiency, reducing decision-making time to just 10 minutes, but also ensured strict compliance with regulatory requirements. Extensive testing phases guaranteed that the product met all functionality and usability standards. The integration of advanced algorithms and intuitive interfaces resulted in a more accessible and transparent system, which consistently delivers high-quality, actionable insights. This project successfully transformed a complex, time-consuming task into a user-friendly process, leading to greater satisfaction and confidence for all users involved.
Fast Decision-Making
The solution enables quick, reliable client assessments, allowing decisions in just 10 minutes.
Consistency & Transparency
The guided process ensures high-quality, consistent reports with clear, actionable insights.
Accessible Expert System
The system translates expert due diligence processes into a user-friendly tool accessible to all users.