Role
Lead UX Designer
Objective
Design a secure, user-friendly platform that automates AML checks at the point of sale, reducing business risk, ensuring compliance, and improving the customer experience without needing AML expertise or client involvement.
Key Focus
Create a seamless and secure AML solution that prioritises data privacy, user control, and ease of use. By simplifying complex AML processes and integrating them into sales workflows, the project aimed to enhance user experience while ensuring compliance with regulatory standards and safeguarding sensitive data.
The KYC App was developed to perform fast and simple AML (Anti-Money Laundering) client screenings at the point of sale. The app reduces business risk with just a few clicks by allowing businesses to run client checks without disrupting the customer experience. Using automated screening and smart scanning technology, the KYC App screens client IDs against sanctions, PEP (Politically Exposed Persons), and custom lists, delivering immediate results. This ensures compliance while maintaining data security and a seamless user experience.We ensured full compliance with data privacy standards by securely storing all information centrally and giving users complete control over their access credentials. Additionally, we simplified complex AML checks into a seamless, step-by-step process that easily integrates into sales workflows, requiring no client involvement or AML expertise.
KYC App - Silent Client Check
The KYC App simplifies AML checks at the point of sale, allowing businesses to screen clients quickly and efficiently without disrupting the customer experience. With smart scanning and real-time data screening, the app ensures compliance while maintaining a seamless and secure process.
Automated Screening
One-Click Verification
Users initiate the screening process with a single click. The app cross-references client data with sanctions, PEP, and custom lists, offering immediate feedback and guidance.
Data Security
Centralised & Protected Storage
No client data is stored on the app. All information is securely saved in a centralised environment, with login protection via passwords or biometrics, and optional audit trails for regulatory compliance.
Smart Scanning
Efficient Data Capture
Automatically scans and extracts data from IDs, guiding users when additional scans are needed. Compatible with a wide range of national IDs and passports.
The Design Approach
Conducted in-depth research to understand AML requirements and client onboarding challenges, shaping the foundation for user-centered design solutions.
UX Research
1
Developed intuitive workflows and a user-friendly interface to simplify complex AML processes, ensuring ease of use for non-expert users.
Interaction & Visual Design
3
Created wireframes and prototypes to map out a seamless user journey, enabling real-time AML checks with minimal user effort.
Wireframing & Prototyping
2
Managed functional requirements to align with compliance needs and led comprehensive testing to ensure high standards of functionality, security, and user experience, while coordinating with cross-functional teams for smooth execution.
Functional Requirements & Testing
4
The Result
The KYC App streamlined the AML check process, allowing businesses to conduct real-time screenings at the point of sale with just a few clicks. This reduced compliance risk without compromising the customer experience. The app's intuitive design enabled even non-expert users to complete complex checks easily, while ensuring full data privacy and security. As a result, businesses experienced faster onboarding, improved efficiency, and enhanced trust with clients due to the seamless integration of AML checks into everyday sales processes.
Efficiency
The app enables businesses to complete AML checks in real time at the point of sale, significantly reducing business risk with minimal effort.
User Experience
Clients remain the focus, with AML checks performed seamlessly without customer disruption, resulting in a smooth and professional experience.
Security
The app ensures full data protection, using secure central storage and providing users the confidence to perform sensitive checks without compromising client information.